We believe a successful roofing project starts with clarity, communication, and craftsmanship. Our proven process ensures every client knows exactly what to expect, from the first phone call to final inspection.
We believe a successful roofing project starts with clarity, communication, and craftsmanship. Our proven process ensures every client knows exactly what to expect, from the first phone call to final inspection.
Your project begins with a call to our office, where Jamie gathers essential information such as your name, address, contact details, and a brief overview of your roofing needs. This allows us to prepare for a focused and efficient next step.
Our Operations Manager, Jimberly, reaches out to ask more detailed questions about your roof. We'd like to discuss what is currently installed, any existing issues or concerns, your goals for the project, and your desired timeline. This conversation helps us align expectations and identify the best solutions early on.
Next, our estimator reviews project details and conducts a thorough on-site inspection. This includes walking the roof, verifying conditions, and double-checking all measurements to ensure accuracy. Using this information, we prepare a detailed, transparent estimate tailored to your specific project.
Once the estimate has been completed and provided to the client, we schedule a consultation to review the proposal in detail. During this meeting, we answer any questions, discuss roofing options, provide product samples, and explain the installation process. Our goal is to ensure the client fully understands the scope of work and feels confident in their decision before moving forward with the project.
Once you decide to move forward, we finalize the project with a signed estimate and place orders for your selected materials. This step locks in your choices and allows us to move seamlessly into scheduling.
We coordinate a project timeline and stay in close contact throughout the process. Before installation, we confirm product selections, colors, and scheduling details so there are no surprises.
Before work begins, we reach out to review what to expect. We explain material staging, site preparation, and any final confirmations needed to ensure a smooth start.
Our crew begins by removing the existing roofing materials. We then install critical protective components, including underlayment, a weather barrier using Grace Ice and Water Shield, new drip edge, and all required flashings. An underlayment inspection is scheduled with the Building Department before final roofing installation begins.
Each roofing system is installed according to its specific manufacturer and industry standards.
Once installation is complete, our project manager performs a final inspection, followed by an inspection from the Building Department. We maintain a clean, safe jobsite at all times and strictly follow OSHA safety standards. Your property is left clean, secure, and protected.